There is a known issue with the current Android production release - we'll be releasing a new update for Android soon that resolves the issue with Jump Desktop Connect.Ī little more information: In Sept 2015 we released Jump Desktop 7.0 for iOS and Jump Desktop 6.0 for Mac with a complete rewrite of how automatic connections work. To update the remote computer simply visit on the remote computer and follow the instructions there.Īndroid users: If you're connecting to your computers using Jump Desktop for Android please do not update to Jump Desktop Connect yet. ![]() Jump Desktop Connect replaces the older automatic setup component and updating to it should fix all connectivity issues with Jump Desktop 7.x for iOS and Jump Desktop 6.x for Mac. To fix this please make sure you upgrade the remote computers to the new Jump Desktop Connect app. If you've updated to Jump Desktop 7.0 for iOS or Jump Desktop 6.0 for Mac, then you might have trouble connecting to computers running an older version of the automatic setup component. General: Trouble connecting after updating Jump Desktop for iOS / Mac?
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